In this role you will support the creation, review, and publication of technical product information that is used by customers, service teams, and internal stakeholders. The focus is on delivering the right content in the right format, at the right time, and aligned with product development and release schedules.
We see value in someone who brings knowledge of Ericsson's products, including both hardware and software within the RAN portfolio, and who understands development processes. You will work closely with development teams, engaging in technical discussions to ensure accuracy and clarity in the information delivered.
You will do:
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Act as the link between product development, technical writers, product managers, and customer-facing teams to ensure clear and timely communication of product information.
Facilitate the lifecycle of technical content -- from planning and authoring to review, approval, localization, and release
Secure technical accuracy and completeness by validating content with product experts and engineering teams
Ensure consistency in terminology, structure, and standards across documentation and information assets
Support continuous improvement of tools, templates, and processes for technical content delivery
You will bring:
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Strong understanding of technical products, systems, or solutions, preferably from a product engineering or customer-facing perspective
Experience in technical writing, content management, or information architecture
Ability to interpret complex technical information and collaborate with both technical and non-technical stakeholders
Familiarity with structured content (e.g., DITA), component content management systems (CCMS), or product information systems (PIM) is an advantage
Organized, proactive, and confident in driving cross-functional collaboration
Fundamental Project Management skills
High skills in co-operation and communication
Why join Ericsson?
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city:
India (IN) || Bangalore
Req ID:
774269
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