Job Description

Location: Thane

Department: Operations

Designation: Executive - Operations

Reporting to: Manager / AM - Operations

Company Overview:

Work Square is a leading built-to-suit managed office operator, specializing in acquiring, designing, building,

Role Summary:

The Technical & Soft Services Executive is responsible for the smooth daily operations of managed office sites with a strong focus on technical infrastructure management (Electrical, HVAC, Plumbing, Fire & Safety Systems) and coordination of soft services such as housekeeping, security, and pantry. The role requires hands-on technical knowledge and efficient service delivery through vendor and team management.

Key Responsibilities:

Technical Responsibilities:

Supervise and perform preventive & breakdown maintenance of Electrical, HVAC, DG, UPS, Plumbing, and Fire Safety systems. Ensure 100% uptime and quick resolution of on-site technical issues. Coordinate with AMC/service vendors and contractors for timely maintenance and compliance. Maintain technical records - logbooks, daily checklists, equipment health, and energy reports. Ensure compliance with safety standards, audits, and statutory regulations. Assist in technical handovers, installation, testing, and commissioning of MEP systems.
Soft Services Responsibilities:

Supervise day-to-day soft services: housekeeping, pantry, pest control, security, etc. Maintain hygiene, cleanliness, and client satisfaction through regular service audits. Manage consumables inventory and timely procurement coordination. Handle visitor management, reception support, and ensure a professional work environment. Address client service requests and escalations proactively.
Qualifications & Requirements:

Education: Diploma/Degree in Electrical/Mechanical Engineering or Facilities Management Experience: 2-5 years in Facilities/Real Estate/Hospitality environments Skills:
o Strong technical troubleshooting & vendor coordination skills o Familiarity with AMC contracts, compliance, and energy management o Good communication & reporting skills (MS Office proficiency) o Ability to manage multi-functional teams and services

Job Type: Full-time

Pay: ?19,902.93 - ?35,425.97 per month

Benefits:

Health insurance Provident Fund
Work Location: In person