Technical Customer Support Executive Solar

Year    KL, IN, India

Job Description

Work for Tata Power Solar Projects

Qualifiacation - B.Tech in EEE
Location - Aluva
Experience - Minimum 6 months experience in solar or electrical field

candidates shoud have laptop and prefere male candidates near by aluva

Duties and Responsibilities

Respond to customer inquiries and provide technical support via phone in a timely and professional manner. Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments when necessary. Guide clients through step-by-step solutions clearly and concisely, ensuring their understanding and satisfaction. Keep accurate records of customer interactions, transactions, comments, and complaints, including details of actions taken. Follow up with customers to ensure their technical issues have been resolved and their satisfaction is met.
Job Type: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Paid sick time
Application Question(s):

have Laptop?
Language:

English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4281702
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year