Technical Customer/ Product Support Executive Female

Year    GJ, IN, India

Job Description

Provide

technical support

to customers via email, chat, and calls Understand customer issues and

troubleshoot software/product-related problems

Assist customers with

product setup, configuration, and usage

Log, track, and follow up on support tickets until resolution Coordinate with

development and QA teams

for complex technical issues Maintain

documentation, FAQs, and knowledge base articles

Ensure adherence to

SLA and response timelines

Provide product demos or walkthroughs when required Collect customer feedback and share insights with internal teams
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5015662
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year