Job Description

Key ResponsibilitiesContent Creation & Management

Write, edit, and maintain technical documentation, including: Product documentation and user guides API documentation and developer guides Knowledge base and help center articles Technical blog posts, whitepapers, and case studies Translate complex technical concepts into clear, user?friendly content for both technical and non?technical audiences Ensure content is accurate, consistent, and aligned with product updates and releases
Collaboration & Stakeholder Engagement

Work closely with engineering, product, QA, and support teams to gather technical requirements and insights Interview subject matter experts to extract and validate technical details Participate in product reviews, sprint planning, and release cycles as needed
Content Standards & Quality

Establish and maintain documentation standards, templates, and style guides Review and edit content for clarity, grammar, tone, and technical accuracy Ensure documentation follows accessibility, usability, and SEO best practices
Tools & Process Improvement

Manage documentation using content management systems (CMS), documentation platforms, or version control tools Track content updates, feedback, and performance metrics Continuously improve documentation workflows and processes
Required Qualifications

Bachelor's degree in Technical Communication, Computer Science, Engineering, English, or a related field (or equivalent experience) 2-5+ years of experience in technical writing or technical content creation Strong ability to understand and explain technical concepts Excellent written and verbal communication skills Experience collaborating with cross?functional technical teams
Preferred Qualifications

Experience writing API and developer documentation Familiarity with software development lifecycles (Agile/Scrum) Working knowledge of Markdown, HTML, or documentation?as?code tools Experience with tools such as Confluence, Git, ReadMe, Swagger, or similar platforms Basic understanding of programming concepts (e.g., REST APIs, JSON, SQL, or scripting languages)
Key Skills & Competencies

Technical writing and editing Information architecture and content organization Attention to detail and accuracy Analytical and problem?solving skills Time management and ability to handle multiple projects User?centric mindset
Success Metrics

Accuracy and completeness of documentation Reduced support tickets and improved user understanding Positive feedback from internal teams and customers On?time delivery of content aligned with product releases
What We Offer

Competitive salary and benefits package Opportunity to work with cutting?edge technologies Collaborative and inclusive work environment Professional growth and learning opportunities
Job Types: Full-time, Permanent

Pay: ?11,064.26 - ?36,839.37 per month

Benefits:

Provident Fund
Work Location: In person