Job Description

Company Name: VARITE India Private Limited
About The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
Essential Job Functions:

• Support Project Managers deliver complex tech change projects to Adobe's largest Enterprise customers as well as working independently.
• Develop and demonstrate deep domain expertise related to various enterprise environments, use cases, Adobe products and various offerings.
• Become The TSS Team's Main Subject Matter Expert on Automated User Management .

• Presenting user management solutions/options, pros and cons, limitations
• Providing guidance on best practices for LDAP, LDAPS, MSAD, Azure AD, Azure SCIM and The User Management API "UMAPI.
• Driving/Documenting online discovery sessions with customers to capture their requirements, environment/infrastructure before identifying the appropriate solution and guiding the customer through setup, testing and go-live.
• Troubleshooting user management issues with The User Management Tool* and the MS Azure Connector to identify and fix issues.
• *Expected knowledge of Python language required
• Expected knowledge of Identity and SSO to provide setup guidance
• Gain competent-level on Adobe Admin Console and The Global Admin Console

Operation and Approach

• Trusted Advisor

• Partner closely with customers and deliver the highest possible level of guidance and support "A white glove experience".
• Includes the ability to identify and provide various viable options to customers being mindful of the risks, potential issues and future proofing solutions.
• Approach

• Our engagements are not binary or "fast-food" fashion!

• We empathise with the different types of customers we work with,
• We learn and appreciate their challenges,
• We do not overload them with reams of text and links, although we do provide the right level of information, at the right time.
• Although, we expect you to have the tenacity to politely challenge customer requirements, requests, and expectations as/when needed.
• Additional

• You'll also lead and participate in production deployment activities of features and troubleshoot and resolve issues escalated from the production environment
• As well as the core topics above, you'll gain a "High-level" knowledge of:

• Adobe Sign - Automated User Management
• Licensing types and methods (focus: automated user provisioning)
• Deployment and packaging (focus: automated user provisioning)
• Enterprise Storage Management "ESM"
• Zero Touch
• Admin Console Migration and Merging
• Work Management Solutions

Qualifications:

• B.S. or above degree in Computer Science or related technical field
• Work ethics: As a company and team we expect you to be an expert in your field, within our team - operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed.
• As a team, we "lean-in" to support our teammates where and when possible.
• The ability to work alone and as a team.
• At least 5 years' experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.
• Proven troubleshooting and problem-solving skills.

• Note: we'd appreciate some brief examples to review during interview stages, including examples relating to Python .
• Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences
• Enterprise infrastructure solution architecture experience

• Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING
• Azure platform experience with related certifications
• At least basic knowledge of Python.
• Remote software distribution technologies like SCCM/ARD etc. desirable
• Windows Application packaging and deployment experience desirable
• Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Skills Required