Job Description

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The team you’ll be part of As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. We are looking for a Technical Communication Specialist on our Bangalore, India R&D site. Your home team will be the local Business Applications Technical Communication team consisting of a group of senior technical communication experts. Our team works in agile mode in intense collaboration within the product R&D teams. Our source format is DITA XML, and we use the software development SCM tools (Git) for source file versioning and branching. We deliver HTML documentation embedded in the product. What you will learn and contribute to Are you passionate about solving problems? As part of our team, you will:

• cooperate with R&D teams in alignment with software development mode, to plan, design, write and update your documents in compliance with the Nokia tools, processes and quality standards.
• send your documents for technical and language reviews upon agreed checkpoints; paying careful attention to good quality of your deliverables.
• send your documents for quality assurance tests upon agreed program checkpoints and fix the defects within defined program schedule to ensure on-time delivery.
• handle post-delivery defects according to required processes and standards.
• understand your audiences: Develop and design user assistance to support and guide the users in completing their goals and to help them use the product(s) efficiently be responsible for sharing knowledge and training in his/her expertise area.
• familiarize yourself and use the Nokia product(s) to understand the users’ need for customer documentation in the product context.
• work with other technical writers, software developers, marketing, product verification, and training teams to complete and improve the documents.
• publish the documents for internal and external customers according to the Nokia process standards.
• proactively initiate improvements or propose innovative solutions to make our deliverables better continuously.
• contribute to our transformation projects by creating project materials and assisting in project execution tasks together with our senior team members.

Your skills and experience You have:

• experience in writing user assistance with XML authoring tools
• excellent skills in the English language, with excellent writing skills and strong attention to detail
• excellent communication and team working skills
• ability to gather and synthesize technical informationfast learning capability
• strong result and quality orientation
• strong work ethic, accountability, motivation
• good problem-solving skills
• project management skills

It would be nice if you also had:

• graphics tools skills
• knowledge of the Agile SW methods
• familiarity with web technologies and scripting languages
• knowledge about version control systems and defect-tracking systems
• understanding of the software development life cycles
• basic understanding about information design concepts and an XML-based semantic markup language

What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.
Required Minimum Qualifications: (Education, Technical Skills/Knowledge)

• Bachelor´s degree or equivalent experience required
• At least 5 years’ of experience in writing English language technical documents
• Excellent English in both speaking and writing
• Excellent communicating and interpreting skills
• Knowledge of or experience working with wireless technology, such as 2G/3G/LTE
• Experience with XML-based authoring applications. E.g. Oxygen or FrameMaker
• Experience with graphic editing software. E.g. Corel Designer, InkScape, Photoshop, Illustrator and etc
• Familiar with HTML language
• Excellent technical interview, information gathering, text and customer need/feedback analysis skills
• Knowledge of or experience working with XML/DTD is preferred
• Knowledge of DITA DTD is preferred
• Knowledge of Java and Linux is preferred
• Knowledge of the Agile software methodology is preferred
• Knowledge of software development process is preferred
• Knowledge of Multi-media technology: SVG, Flash, HTML5 is preferred
• Knowledge of scripting language: JavaScript, ActionScript is preferred

Personal Attributes:

• Good teamwork spirit, accountability and self driven & motivation attitude
• Good communication skill in multi culture environment
• Be proactive, creative, flexible and result oriented
• Ability to work under pressure and multisite environment
• Winning & Quality & “Whole picture” mindset