Job Description

Job Purpose
- Provides cross enterprise technical support within PV Excellence (PVE) and the business, as required.
? Supports Global Process Owners (GPOs), Safety Process Leads (SPLs) and the business, by undertaking identified operational tasks.
? Assist GPOs/SPLs to provide support for Pharmacovigilance (PV) processes.
? Provide operational, technical and maintenance support of appropriate PV excellence (PVE) Workstreams.
PV Excellence
? Undertake Template Manager Role to support PV documentation in Veeva Vault (Regulatory and Clinical)
? Provide support for metric collection, compilation, and reporting.
? Provide support for Management Monitoring
? Manage and daily triage of group mailboxes.
? Review content on PVE owned webpages and ensure materials are up to date and fully operational.
? Provide technical support for department processes and maintain documentation/repositories as needed.
? Support eTMF process.
? Support Medical Devices
? Support Case Awareness Tool/Autolistedness profile/TOI/MedDRA/TFQs ? Support for Development Core Safety Information management.
? Support Safety Communications process.
Expected competencies for this role:
? Demonstrates ability to work with tight deadlines under pressure, while maintaining a high level of accuracy, attention to detail and integrity
? Functions as a team player
? Demonstrates ability to effectively communicate (written and verbal)
? Ability to effectively handle and appropriately escalate issues based on risk in a timely manner.
Education Requirements (minimum expected)
A bachelor's degree in health sciences or related disciplines

• Familiarity with medical/scientific industry desirable.

• Basic understanding of medically oriented tasks and relevant skills for technical support.

Job Related Experience (minimum requirements)
? Fluent English and communication skills.
? Excellent computer skills including Word, Excel, Internet/Intranet, document management systems).
? Familiarity with medical/scientific terminology desirable.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
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Skills Required