Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what's

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Technical Associate

- Azure Virtual Desktop (AVD) Administrator

The Azure Virtual Desktop (AVD) Administrator

is responsible for

designing, deploying, managing, and

optimizing

the organization's Azure Virtual Desktop environment. This role ensures secure, scalable, and high-performing virtual desktop infrastructure (VDI) to support remote and hybrid workforces. HE / She collaborates with IT teams, including Infrastructure, Network,

CloudOps

, and external vendors, to

maintain

system performance, troubleshoot issues, and implement best practices for AVD solutions. Additionally, the role involves conducting assessments for new site onboarding, performing User Acceptance Testing (UAT), and driving AVD-related projects initiatives.

Key Responsibilities:

Monitor AVD performance,

capacity

, and usage to ensure high availability and scalability.

Apply patches, updates, and security configurations to AVD components and related infrastructure.

Conduct regular audits and vulnerability assessments of the AVD environment.

Diagnose and resolve complex technical issues escalated from L1/L2 support teams.

Document troubleshooting processes and

maintain

knowledge base articles for L1/L2 teams.

Coordinate with Infrastructure, Network, and

CloudOps

teams to ensure seamless integration and operation of AVD environments.

Work with external vendors to configure systems, resolve technical issues, and

procure

necessary services or tools.

Facilitate cross-team communication to align AVD configurations with organizational IT strategies.

Qualifications we

seek

in you!

Minimum qualifications / Skills

Bachelor's Degree

required

. Preferably in Computer Science, Information Systems, or related field

Preferred qualifications / Skills

U

nderstanding of

Infra & networking concepts (VPN,

VNet

, ExpressRoute, DNS).

Familiarity with project management tools and methodologies (e.g., ITIL).

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up

.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobTechnical Associate

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 18, 2025, 4:23:14 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time