Job Description

The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers ServiceNow platform.

5+ years experience implementing, configuring, and customizing ServiceNow 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) Detailed knowledge of ITIL methodologies, IT architecture, JavaScript and web software design principals Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog) Detailed knowledge of relational databases Directory service integration experience (Active Directory, LDAP, etc.) Detailed knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) * Detailed knowledge of Web Services integrations (SOAP, REST)