Job Description

About the Opportunity Job Type: Permanent
Application Deadline: 17 May 2025

Title Technical Analyst - IAM Operations support
Department Global Cyber & Information Security.
Location Gurgaon, India
Reports To Technical Consultant - IAM Operations
Level Associate
Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Identity & Access Management Operations (IAM Operations Support) function as part of the Global Cyber & Information Security (GCIS) group and feel like youre part of something bigger.
About your team
(In 20 - 30 words tell your reader about the team theyll be joining. Whats the purpose of the team? What impact do they make and where is it felt? - see examples in )
About your role
As part of the Global Cyber & Information Security group, the Identity & Access Management Operations (IAM Operations Support) function is responsible for managing access to FIL applications and infrastructure. The team enforces principles of least privilege, working in a controlled and regulated environment. The IAM Ops team carry out the following key tasks provisioning/de-provisioning, role management, access request support, application onboarding, and other access related activities.
This role will be working with our IAM team based out of Canada. It will require working in UK shift, to support Canada IAM operations and Business for its activities. Following
Experience in

• Understanding of IAM operational processes
• Transformational project for IAM technologies Sail Point, Identity Now (IDN)
• Application discovery and Onboarding to IGA tool (Identity Now / Aveksa Lifecycle and Governance).
• Experienced in requirement analysis related to user Life Cycle
• MS Active directory, Database, SQL and Basics of Shell Script skills

Knowledge of

• Access governance features of IAM tool.
• Account and Entitlement aggregation.
• Audit and compliance reporting from IAM point of view.
• IAM fundamentals & technologies. Working Experience with
• Application onboarding / Integration with any IAM tool

Skills in project management

• To create schedules, track, and report.
• Manage and report, risks and issues.
• Conduct periodic review of scope, schedule, and cost.
• Work across stakeholders.

Soft skills

• Manage client and other stakeholder expectations to maintain productive and engaged relationship.
• Document project activities and results.
• Flexible to work in shifts.

Other expectations.

• Support Canada IAM toolset,
• Respond to any issues related to Canada applications
• Manage the data feeds process
• Handle ad-hoc reporting requests from SailPoint.

About you
Ideal candidate will be a person who has deep understanding of IAM processes, how it related to over all security posture of organisation. One should have experience of end to end IAM processes of Joiner, Mover, Leaver, Provisioning / deprovisioning, application onboarding, reporting and audit. The role involve working primarily in Canada time zone. So one should be flexible to work the shifts that support Canada IAM operations team.
Feel rewarded
For starters, well offer you a comprehensive benefits package. Well value your wellbeing and support your development. And well be as flexible as we can about where and when you work finding a balance that works for all of us. Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.