Tech Support Associate

Year    WB, IN, India

Job Description

Qualification: Diploma/B.Tech/BCA in IT/Computer science or any Graduate with software/technical knowledge & have relevent experience.



Responsibilities:



Technical support

: Provide technical support to customers, both internal and external

Hardware and software

: Assist with the installation and maintenance of hardware and software systems

Documentation

: Document technical procedures and processes

Training

: Provide training and support to other team members

Technical improvement

: Contribute to the improvement of technical systems and processes

What are we looking for?


- Fluent Communication in English and Hindi.
- Preferablly has Computer Software knowledge or are curious to learn about concepts like HRMS/ Attendance/ Payroll/ Administration.
- Patience and persuasive skills is a must for dealing with potential customers to convert them into clients.
- Should be able to break down complex concepts and deliver it to groups and clients for demonstration.
- Should be well-versed with Microsoft Office.
- Individual with a collaborative approach.

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4862852
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year