Job Description

Tech Specialist, Cloud Engineering
Primary Skills

• Azure - Database, Azure Analytics Services, Azure Data Catalog, Azure - Identity, Azure - Developer Tools, Azure - Migration, Azure - Integration, Azure Platform Administration (PaaS), Azure Event Hub, Azure Data Platform (DaaS), Azure Administration (IaaS), Kusto- Azure

Job requirements

• : Azure Infrastructure L2 Engineer Years of experience: 6-7 years Roles and responsibilities: o Advanced Infrastructure Monitoring: Proactively monitor Azure infrastructure to ensure optimal performance, availability, and security. o Incident and Problem Management: Handle complex infrastructure-related incidents and problems, performing advanced troubleshooting and root cause analysis. o ServiceNow Ticket Handling: Manage and resolve high-priority tickets using the ServiceNow platform, ensuring adherence to SLAs. o Maintenance and Optimization: Perform advanced maintenance tasks, including system updates, patch management, performance tuning, and optimization. o Automation and Scripting: Develop, implement, and maintain automation scripts and processes using tools such as PowerShell, Azure CLI, and Terraform. o DevOps Practices: Collaborate with DevOps teams to integrate infrastructure management with CI/CD pipelines, promoting a seamless development and deployment process. o Infrastructure as Code (IaC): Utilize Terraform to manage infrastructure as code, ensuring consistency, scalability, and reliability. o Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, processes, and procedures. Mentor and train junior engineers. Required Mandatory experience o Azure Administration: Minimum of 5 years of hands-on experience managing and supporting Azure environments. o Terraform Expertise: Extensive experience with Terraform for managing infrastructure as code, including creating, modifying, and managing infrastructure resources. o ServiceNow Proficiency: Proficiency in using ServiceNow for advanced ticket handling, including creating, updating, resolving high-priority tickets, and managing workflows. o DevOps Practices: Proven experience in integrating infrastructure management with CI/CD pipelines and collaborating with DevOps teams. Required industry experience: o IT Infrastructure: Experience working within IT infrastructure environments, preferably within mid to large-sized organizations. o Cloud Services: Extensive experience with cloud service management, particularly within Azure. o Managed Services: Experience in managed services or IT service provider environments is a plus. Required Technical experience o Azure Services: Proficiency in advanced Azure services, including virtual machines, storage, networking, and monitoring tools. o Azure AD: In-depth knowledge of Azure Active Directory and identity management. o Networking: Advanced understanding of networking concepts, including VPN, VNet, and firewall configurations. o Scripting: Advanced scripting skills in PowerShell, Azure CLI, or similar tools. o Monitoring Tools: Familiarity with advanced monitoring tools like Azure Monitor, Log Analytics, and other diagnostic tools. o Automation: Expertise in automation concepts and tools, such as Azure Automation and ARM templates. o Terraform: Proficiency in Terraform for managing infrastructure as code in Azure environments. o Backup and Recovery: Advanced knowledge of Azure backup and disaster recovery solutions. o Security: Strong awareness of security best practices and tools within Azure, including role-based access control (RBAC) and security center. o OS Management: Advanced knowledge of Windows and Linux operating systems in an Azure environment. o ServiceNow Ticket Handling: Proficiency in using ServiceNow for managing and resolving high-priority tickets, including understanding ticket priority, SLAs, and workflow processes. o DevOps Integration: Experience in integrating infrastructure management with CI/CD pipelines using tools like Jenkins, GitHub Actions, or Azure DevOps. Preferred Qualifications o Certifications: Advanced Azure certifications such as Azure Solutions Architect Expert or Azure DevOps Engineer o Problem-Solving: Excellent analytical and problem-solving abilities.

Skills Required