Job Description

Job Category: Technology Risk & Services
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Bring your skills and experience and be part of our global team supporting application and product owners that are delivering new and emerging technologies into the firm, advancing innovation and competitive advantage.
As a Tech Risk & Controls Lead in Chief Technology Office , with in the Technology resiliency team you will be key leader on our global resiliency strategy, execution and compliance. Your role will involve being a key APAC point of contact for Technology Resiliency and you will be instrumental in promoting the continuous improvement of our Resiliency Operating Framework, ensuring it aligns with our firmwide and regulatory obligations.
Job responsibilities

• Support the resiliency operating model framework, providing domain expertise as guidance to application and product owners, ensuring all resiliency-related compliance objectives are met on time.
• Collaborate with stakeholders, including Application Owners, Product Owners, Engineers, Tech and Business Control Managers, and Software Reliability Engineers to ensure alignment and integration of resiliency practices across the firm.
• Achieve risk and performance measures to continuously validate and assess the effectiveness of resiliency controls, incorporating them into reporting and escalation processes.
• Participate in post-incident response, planning, and root cause analysis to ensure quick lessons learned from disruptions and establish action items for resiliency gap remediation.
• Support the development and implementation of our comprehensive resiliency strategy that integrates business and technology risk management to mitigate risks associated with disruptive events.
• Develop and maintain compliance reporting and dashboarding to provide clear visibility into resiliency metrics and objectives. Ensure timely and accurate communication to stakeholders and leadership, utilizing data from functional reports. Support regulatory exams, audits, and 2nd Line compliance initiatives, ensuring functional reports are aligned with compliance requirements.

Required qualifications, capabilities, and skills

• Formal training or certification on Tech resiliency concepts and 5+ years applied experience
• Knowledge in core infrastructure technologies (including virtualization platforms, database, storage, replication, backup, etc.)
• Experience with cloud provider products and services, specifically AWS.
• Python automation skills and should be able to Manage and maintain simple Python scripts that automate routine tasks and processes, ensuring efficiency and accuracy in daily operations
• Understanding of IT security principles and best practices.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Expert in managing relationships, partnering with stakeholders, and resolving conflict to deliver solutions that meet the needs of the business.

Preferred qualifications, capabilities, and skills

• Financial Services industry experience
• Data analytics skills.

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.