Job Description

Location: Fully Remote

Schedule: Monday - Friday, Eastern Time
Pay Range: $20,000 Annually + up to $20,000 performance-based bonus
Benefits: Paid Time Off (PTO)

About the Company

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At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations. Our mission is simple: through our multi-specialty practice, we provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.

Job Summary

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We are seeking an experienced Product / Project Manager to lead and coordinate a distributed engineering team of 10. This role requires strong project management skills, client-facing communication experience, and the ability to take ownership of initiatives from conception through delivery. You will serve as the bridge between our clients, leadership, and engineering team--ensuring alignment, clarity, and execution.

Primary Responsibilities

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Project Leadership:

Manage the end-to-end lifecycle of multiple projects, from planning and requirements gathering to delivery and post-launch evaluation.

Team Management:

Directly lead and support an engineering team of 10, ensuring productivity, accountability, and high-quality output.

Client Communication:

Act as the primary point of contact for clients--running status updates, managing expectations, and ensuring successful delivery.

Strategic Planning:

Translate business goals into actionable project plans, timelines, and deliverables.

Process Improvement:

Establish and refine workflows, documentation, and reporting practices to improve team efficiency.

Risk Management:

Identify potential risks, roadblocks, and dependencies early, and proactively create mitigation plans.

Cross-Functional Collaboration:

Partner closely with product, design, operations, and leadership teams to ensure project success.

Performance Tracking:

Monitor KPIs, milestones, and deadlines, ensuring projects are delivered on time and within scope.

Job Requirements

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Education and Certifications:Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field required Master's degree, PMP certification, or Agile/Scrum certification preferred

Experience and Qualifications:Minimum 5+ years of project or product management experience, preferably in a technology or software engineering environment.

Leadership:

Proven success leading engineering or cross-functional teams, ideally 8-12 members or more.

Client Engagement:

Strong background in client-facing roles, with the ability to manage relationships, handle escalations, and drive satisfaction.

Technical Understanding:

Comfortable working with engineers, reading technical requirements, and translating them into business terms.

Project Management Tools:

Proficiency with tools like Jira, Asana, Trello, or equivalent.

Methodologies:

Solid understanding of Agile/Scrum, Kanban, and other project management frameworks.

Communication:

Excellent written and verbal communication skills.

Organization:

Strong ability to juggle multiple priorities in a fast-paced environment.

Skills:Strong understanding of the software development lifecycle (SDLC), cloud technologies, and integration projects Proven ability to lead and manage distributed engineering teams, ensuring accountability and delivery Skilled in Agile/Scrum and Kanban methodologies, with experience managing multiple projects simultaneously Excellent client-facing communication and stakeholder management skills Strong analytical and problem-solving abilities, with the ability to anticipate and mitigate risks Proficiency in project management tools such as Jira, Asana, Trello, or similar Familiarity with collaboration platforms like Slack, MS Teams, and Confluence


Schedule Requirements:Ability to work night shifts during Eastern Time, from 8:00 AM - 5:00 PM, Monday-Friday, Including Holidays.


Technical Requirements:Reliable wired internet connection (100 Mbps minimum). Computer/laptop with Intel Core i5 or Ryzen 5 processor, 8GB RAM minimum, and 128GB free storage. Dual-screen setup preferred for enhanced productivity. Operating system: Windows 10 or macOS (latest version). Clear webcam (720p or higher) and microphone for communication. Backup systems for electricity and internet outages.


Benefits:

Base Salary:

$20,000

Performance Bonus:

Up to $20,000 annually, based on delivery and impact metrics Flexible remote work on

US hours

High visibility role with direct leadership exposure and career growth opportunities

Paid Time Off

(PTO)


At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations.


Our mission is simple: provide accessible, quality care tailored to each patient's needs through our multi-specialty practice. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.



Experience the Nao Medical difference. Join us in transforming healthcare, Nao!