Job Description

The Lead-Tech Operations will be responsible to provide end to end support for Informatica/AWS suit of applications across APS Tech ops. Person will participate/lead technical discussions and prioritize work streams during the service restoration process. Person will be responsible and lead root cause analysis, assess potential solutions and work with internal and cross commit teams to introduce permanent fixes in the production environment for reoccurring batch issue. Along with his technical work, He/she will also be involved in incident/problem and change management work.
The position provides an unparalleled opportunity to learn all aspects of financial service industry business and become a valuable member of our global technology team supporting a very dynamic Informatica production environment. Here, you will be part of an inclusive, collaborative culture that rewards you for your contributions. You will work with other talented people who share your passion for doing great work that is in the best interest of our clients and provide you with opportunities to make your mark within the team. You need to have a passion for continuous improvement and staying up to date with the latest trends & technologies.
This position suits a person who has been playing Technical SME for Informatica/AWS applications and thinks outside the box and enjoys coming up with innovative solutions to solve business and technology issues. Job responsibilities:

• Provide production support for Informatica/AWS suit of applications in 24X7 environment.
• Good understanding of Informatica/AWS environment and able to handle batch recoveries and provide batch support.
• Assess & recommend solutions for permanent fixes to improve application stability and resiliency.
• Ability to handle production incident bridge calls for P1 and high priority P2 incidents
• Strong analytical capability to do independent ticket analysis and resolution.
• Incident Management/Problem management and Change management.
• Ability to do the Root cause analysis, recap the issues and problem in an email and communicate to all stakeholders and cross commit teams.
• Ability to drive production issues bridges and able to work across the teams to collate the impacts and send leadership communications.
• Propose solutions to perform complex troubleshooting.
• Should be able to identify the areas of improvement and re-engineering scope.
• Helping other team members to resolve their technical issues.
• Mentoring the interns and new joiners.
• Monitor and report issues and work with the required team/vendor for quick resolution.

Required Qualifications:

• 8-10 years of production support experience on Infomatica/AWS Technologies and applications.
• Must have good understanding and technical knowledge on Infomatica architecture/client components such as Workflow Manager, Mapping Designer, workflow monitor and Repo manager.
• Excellent knowledge on AWS/Data Lake concepts. Infomatica to Cloud Migration.
• Hands-on expertise in debugging Infomatica ETL Mapping to narrow down the Issue.
• Hands-on experience in ETL transformation such as lookup/joiners/source qualifier/normalizer.
• Hands-on experience in dealing with various types of sources such as Flat files/Mainframes/XML files and Databases.
• Experience on AWS environment, Data Pipelines, RDS, Reporting tools.
• Hands-on experience in Unix scripting/file operations.
• Strong knowledge of SQL/PL-SQL and oracle Databases. Able to debug complex queries.
• Good understanding on scheduling tool such as TWS/TIDAL/Others
• Worked at least 4 years on ServiceNow for application incident management, problem management in a 24*7 model.
• Strong communication skills both written and verbal with the ability to follow the processes

Preferred qualifications:

• Experience working with US Clients and Business partners.
• Exposure to BFSI domain is a good to have.
• Experience in mainframe technologies will be plus.
• ITSM/Infomatica/AWS Certification.

Location: Gurgaon/Noida Timings: 24X7 (if needed as per business requirement) Cab Facility provided: Yes About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm\xe2\x80\x99s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You\xe2\x80\x99ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you\'re talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.






Full-Time/Part-Time Full time






Timings (2:00p-10:30p)






India Business Unit AWMPO AWMP&S President\'s Office






Job Family Group Technology