Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Tech Lead, Data Architecture

What does a successful Site Reliability Engineer do at Fiserv?

Fiserv, a global FinTech and payments leader, is building a world-class data and analytics organization to deliver the next generation of powerful data and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies and merchants. We empower businesses with robust, real-time data solutions to make smarter decisions, faster - and with a high-level of confidence. We apply the data expertise across our vast and global ecosystem to generate the intelligent insights that drive revenue, manage costs, mitigate risk, and improve customer satisfaction.

As a Site Reliability Engineer (SRE), you will assist in day-to-day tasks that are critical to our overall success. You will help in automating both cloud and on-premise solutions, maintaining knowledgebase / run-books, troubleshooting, restoring service to applications, general assistance with projects, and provide after-hours support as necessary.

What you will do:

• SRE \xe2\x80\x93 build and support both cloud (Azure, AWS) and on-premise infrastructure and applications.
• DevOps \xe2\x80\x93 infrastructure orchestration using Terraform/Ansible/SaltStack. Build and maintain CI/CD pipelines. Identify and implement opportunities for automation. Resolve infrastructure and applications security vulnerabilities.
• Cross team collaboration \xe2\x80\x93 develop relationship with Development and Operations team.
• Development - Create, validate and approve operational run-books, and other required documentation. Perform impact analysis and maintain knowledgebase of issues and resolutions.
• Subject matter expert for key applications - proactive management (performance, scalability, capacity, compliance, security, supportability, patching).
• Reporting - Create reports, dashboards and alerts to ensure that incidents are identified and resolved within SLA.

What you will need to have:

• Knowledge and experience analyzing code (Java, Python Perl, etc.) and configurations to fix issues.
• Other experience includes:

• Linux / UNIX command line / SQL queries.
• Azure/AWS Cloud and services, including but not limited to Storage account, Kubernetes, CosmosDB, etc.
• Developing automation tasks using scripting languages such as SaltStack, Chef, Puppet and Ansible.
• Knowledge of Software Development Lifecycle and Service Management tools.
• Creating alerts and dashboards utilizing different application monitoring tools such as Splunk, App Dynamics and Dynatrace.
• Infrastructure Orchestration- Terraform, Ansible, CloudFormation.
• CI/CD tools and technologies \xe2\x80\x93 GIT, GitLab, Harness, Bitbucket, SonaType, Jenkins, Fortify, AutoCM, etc.

What would be great to have:

• Experience in the Payments / Card / Banking industry and familiarity with payments processing data constructs.
• A Bachelor\xe2\x80\x99s Degree; Master\'s is preferred.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Fiserv