Team Member Wbg Operations (ops) Customer Service Desk

Year    Mumbai, Maharashtra, India

Job Description


  • To handle day to day trade transactions, understanding client requirements,
  • Co-ordination with cpc for transaction processing and discrepancy resolution,
  • Dealing and co-ordinating with various business groups within the bank,
  • Ensuring error-free and timely execution of trade transactions.
  • Ensuring compliance and internal guidelines are being adhered to
•Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner.
  • Issuance of Letter of credit.
•Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. •Attending to front-end requirements of corporate customers.
  • To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
  • Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations.
  • Should have about 3-5 years of relevant banking experience in Trade / CMS operations.
  • Should be extremely customer centric and have excellent communication skills
  • Qualification – Graduate / Post-Graduate
  • Experience – Minimum one year of relevant experience


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Job Detail

  • Job Id
    JD2861990
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year