Job Description

Job Summary:

We are seeking a dedicated and customer-focused Food Service Team Member to join

our team. The successful candidate will play a key role in providing excellent customer

service, managing inventory, preparing flavors, and ensuring the smooth operation of

our service. The ideal candidate should have a passion for the hospitality industry,

possess strong communication and teamwork skills, and be eager to contribute to a

positive customer experience.

Key Responsibilities:

Greet customers warmly upon arrival and provide assistance with flavor selections. Guide customers in choosing flavors and toppings based on their preferences. Oversee the order process and ensure accurate delivery to the kitchen. Offer suggestions for toppings that complement selected frozen yogurt flavors. Monitor and maintain inventory levels of food items, notifying the outlet manager of
low stock.

Perform stocking and food rotation tasks according to set guidelines. Set up the store by arranging all toppings neatly and ensuring everything is stocked and
ready for service.

Assist in the preparation of frozen yogurt flavors to ensure they are fresh and available
for customers.

Establish and maintain effective relationships with colleagues for timely and accurate
order processing.

Ensure kitchen and dining areas are kept clean and well-maintained, meeting company
standards.

Address customer inquiries and provide support throughout their experience. Manage incoming phone calls and respond to customer queries regarding services.Qualifications: Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent customer service skills. Knowledge of food safety and hygiene practices is preferred. Availability to work day, evening, and weekend shifts as needed. Previous experience in the food industry is a plus.
Job Type: Full-time

Pay: From
10,000.00 per month

Work Location: In person

Expected Start Date: 15/08/2025