Job Description

:

Treasury Shared Service team handle monetary and non-monetary service requests for Treasury Clients. Team also supports more complex service requests for ACH, Research & Adjustment and Wires other than supporting Commercial Cards requests for US region

Responsibilities

Understand client's need and address it appropriately either by straight through processing or engaging appropriate business partner Interacting with onshore business partners via phone / e-mail Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy Determine the best course of action for the Customer to resolve their query

Education

Any Commerce / Finance Graduate

Professional Experience

0-1 Year

Foundational skills

*

Fundamental understanding of Treasury Services Strong Analytical and Problem-solving skills Have strong communications skills - both verbal and written Effective Outlook Management Proficient with Microsoft Office products (particularly MS Excel, Word) Have strong organization skills -ability to switch between tasks and to prioritize work effectively Willingness to learn and adapt to business needs Must have an eye for detail

Desired skills

*

Must be collaborative / curious / driven / continuous learner Ability to multitask and adapt to change Self-motivated and results orientated To be flexible to work in rotational shifts

Work Timings

*

8.30 PM to 5.30 AM IST (Changes as per US day light saving requirement)

Job Location

*

* GIFT City