Job Description

: Team Member (Counter Boy) - QSR Industry

Position:

Team Member (Counter Boy)

Department:

Operations - Front of House

Reports to:

Shift Supervisor / Store Manager

Location:

Chitkara University, Rajpura, Punjab

Role Summary

The Team Member (Counter Boy) is responsible for taking customer orders, serving food, maintaining cleanliness, and providing excellent customer service in a fast-paced QSR environment. The role ensures smooth counter operations and supports overall store performance.

Key Responsibilities

1. Customer Service

2. Order Processing

3. Counter Cleanliness, Hygiene & Grooming Standard

4. Team Support

Requirements Education & Experience

10th/12th pass preferred. Freshers can apply; experience in QSR/fast food will be an advantage.

Skills

Good communication and customer-handling skills. Basic knowledge of billing/POS systems (training will be provided). Ability to work in a fast-paced environment. Positive attitude and willingness to learn.

Key Competencies

Customer-first approach Teamwork Punctuality Cleanliness & hygiene awareness Quick learning ability
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

Food provided Leave encashment Paid sick time Provident Fund
Work Location: In person