Job Description

Job Category: Central Travel Desk
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About Business:
Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
Adani Group Administration: The group administration function manages and oversees group-wide administrative operations, ensuring efficiency, compliance, and seamless coordination across all business functions.
Job Purpose: The Team Member - Central Travel Desk - Admin is responsible for coordination with service partners towards fulfilment of travel requests and assisting employees with travel-related, policy related & travel tool related enquiries. The Team Member ensures maintaining accurate travel records and facilitates a seamless experience for all users. Additionally, they contribute to enhancing the overall efficiency and compliance of the travel process within the organization.
Responsibilities:
Requisition Management:

• Ensures timely processing of travel requisitions for employees, promoters, and VIP guests, including domestic and international bookings. Ensures all approvals are in place before processing requests and handles last-minute changes when needed.

Travel Support:

• Ensures assistance for employees in visa processing, securing travel insurance, and arranging forex. Provides support during any travel-related emergencies for employees while in transit or at international locations.

Vendor Management:

• Ensures coordination with travel vendors to book tickets, accommodations, and related services. Monitors vendor performance and addresses issues to maintain service quality.

Documentation & Record Keeping:

• Ensures maintenance of an updated travel database with travel details, costs, and necessary documentation for audits. Ensures timely submission and verification of vendor bills.

Internal Stakeholder Support:

• Ensures collaboration with internal teams to resolve travel-related grievances and answer queries regarding travel arrangements.

Governance & Compliance:

• Ensures adherence to company travel policies and governance protocols. Ensures that travel services are within budget and meet the established SLAs.

Technology and Process Improvement:

• Ensures smooth functioning of travel portals and tools. Works on integrating automation and process improvements to streamline travel management.

Travel Reporting:

• Ensures generation of travel-related reports including travel expenses and patterns. Assists in monitoring travel budgets and suggests ways to optimize travel costs.

Key Stakeholders - Internal:

• All Internal Stakeholders

Key Stakeholders - External:

• Travel & Accommodation Partners
• Railway Authorities
• Travel Vendors

Qualifications:
Educational Qualification:

• Bachelor's degree in Hospitality, Travel & Tourism, or related field. Travel Management certification is a plus.

Work Experience (Range of years):

• 3-5 years coordinating corporate travel, including domestic and international bookings and vendor management.

Skills Required