Job Description

Job Title: Team Manager - Finance (RTR)
Job Location: Mumbai
As the RTR Team Manager, you will be responsible for leading and improving processes, translating the global strategies & priorities to the team, ensure robust capacity, shift planning & work allocations, seamless transitions, and strong stakeholder management both internal and external. You will oversee the alignment of financial practices with business operations, ensuring accurate reflection of financial results in operational activities. You'll lead a team towards efficient financial close processes, directly contributing to enhanced customer satisfaction through continuous improvement and quality assurance in reporting. This role is crucial for maintaining a robust control environment and delivering precise financial insights, supporting strategic business decisions.
Shift start time - NZ - 2:30 AM , AU - 3:30Am and US shift - 5:30 PM
Key Responsibilities:

• Spearhead the spectrum of Record to Report (RTR) operations, ensuring meticulous management of month-end closures, financial reporting, reconciliations, and journal entries. Guarantee the integrity and timeliness of accounting and reporting activities, upholding the highest standards of compliance and ethics.
• Direct and inspire a dedicated team of finance professionals, establishing clear goals, providing consistent feedback, and evaluating performance to cultivate a high-performing and motivated workforce. Champion career development and succession planning to nurture future leaders.
• Simplify and communicate the global strategies and priorities to your respective teams
• Contribute to development plans for direct reports, and ensure the same is practised within the team
• Foster strong relationships with Business Partners globally, ensuring open and effective communication, especially with Regional and Country CFOs. Deliver regular updates on service delivery achievements and innovations, addressing any concerns swiftly to maintain exceptional customer satisfaction levels.
• Actively collaborate with Business Finance and key stakeholders on strategic initiatives, contributing to continuous enhancements in processes and systems. Lead the adoption of new technologies and ERP updates to drive operational excellence and efficiency across the RTR towers.
• Drive the standardization, automation, and optimization of RTR processes, leveraging cutting-edge tools and technologies to enhance operational quality and efficiency. Emphasize continuous improvement to adapt to evolving business needs and challenges.
• Maintain a stringent control environment, ensuring adherence to internal controls, compliance standards, and regulatory requirements. Conduct regular reviews and updates of SOPs and SLAs to reflect current operational demands and best practices.
• Oversee the preparation and delivery of precise and insightful financial reports and analyses, facilitating strategic decision-making. Manage audit engagements and interactions with auditors to fortify the control environment and address audit findings effectively.
• Identify and mitigate potential risks within the RTR processes, collaborating with relevant teams to align with best practices and regulatory standards. Enhance risk management frameworks to safeguard against financial and operational vulnerabilities.
• Establish a robust knowledge management framework to capture and disseminate best practices and insights across the team. Implement targeted training programs to ensure team members are well-versed in the latest accounting standards, regulatory updates, and technological advancements.
• Uphold a commitment to excellence in customer service, ensuring that all financial processes and outputs meet or exceed business expectations. Address service delivery challenges proactively, ensuring smooth and effective transitions and operations in alignment with business objectives.

Stakeholder Management

• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Influence others outside of own job area regarding policies, practices and procedures
• Build strong, trusting relationships with DHL managers
• Extensive contact with other departments
• Cooperate with and coordinate 3rd parties e.g. external service providers

Management Responsibility

• Supervise team leaders with span of 15-20 each, overall team size of manager around 60-80
• Supervise professional level employees (typically Experts, project/process managers)

Required Skills/Abilities:

• Bachelor's Degree in Accounting, Finance, Business Administration (B.Com/B.B.A/B.B.M), or a related field. Advanced degrees or professional certifications in Finance or Accounting are highly advantageous.
• A substantial track record, ideally 7-10 years, in Financial Accounting and Reporting, with hands-on operational experience in profit and loss management and minimum of 3 years of handling a team of ~ 50 with cross regional stake holders.
• Demonstrated expertise in managing multiple priorities, meeting deadlines, and driving results in a dynamic and fast-paced environment.
• Proven ability to lead, mentor, and develop high-performing finance teams, fostering an environment of high performance.
• Exceptional communication skills, with the ability to clearly articulate financial concepts to both financial and non-financial stakeholders.
• Effective in building partnerships, aligning finance activities with business objectives, and enhancing the visibility of the finance function.
• Excellence in presentation skills, including creating PowerPoint presentations and delivering them effectively to senior leadership.

Join our team at DHL Global Forwarding, Freight (DGFF), Shared Services (GSC), a Great Place to Work certified organization and as a part of a forwarding division, proud recipient of multiple prestigious awards, including Top Employer in India, Top Employer Asia Pacific, and Top Employer Global.
Apply now and embark on an exciting journey with us! We offer:

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.
• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
• Flexible work arrangements to support work/life balance.
• Generous paid time off: Privilege (earned leave).
• Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
• Recognition & Engagement culture

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.