Team Manager Finance Operations
Job Description
Supervises the day-to-day activities of a team of payment management advisers in a customer service operation Job title: Team Manager - Finance Operations : Workingwith team members to support team in achieving business unit targets,always adhering to principlesaroundcustomer serviceandvulnerability. Coachingand developing the teamto deliver excellentcustomerservice and ensuring KPI\'s are met Drivesemployeeengagement, empowering team membersto act within agreedparameters. Resolvingelevatedissues arising fromdailyactivities,managing escalatedproblems and performing root cause analysis ofanytrends identified to improvethe customerexperience. Hiring, training, assigning, directing, and evaluatingstaff. Location: Pune , India Time Type: Full time Contract Type: Permanent
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Job Detail
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Job IdJD3128675
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear