Job Description

Job Title: Team Manager - Bookkeeping & Client Accounts (US Clients)

Location: Kaloor, Kochi, Kerala

Department: Finance & Accounts

Reporting To: Senior Manager - International Finance / Head of Finance Operations

Position Summary:

We are looking for a dedicated and results-oriented Team Manager to lead the bookkeeping and accounts team that supports multiple international clients, primarily based in the US. The ideal candidate will have strong technical knowledge in accounting principles, hands-on experience managing client books across industries, and proven team leadership capabilities. This role demands a process-driven mindset, excellent client communication, and the ability to manage day-to-day operations across multiple client accounts with high accuracy and timeliness.

Key Responsibilities:Client Accounting & Bookkeeping Oversight

Manage the end-to-end bookkeeping process for US-based clients using accounting tools such as QuickBooks, Xero, or client-specific systems. Ensure timely and accurate posting of transactions, reconciliations, month-end closures, and preparation of financial statements. Monitor accounts receivable/payable and coordinate client-specific financial requirements and compliance schedules.
Client Communication & Coordination

Serve as the primary point of contact for client communications on financial matters, routine updates, escalations, and clarifications. Conduct regular calls and check-ins with client representatives to review financials and task progress. Onboard new clients and ensure smooth transition of books, processes, and documentation.
Team Leadership & Task Management

Supervise and mentor a team of junior accountants and bookkeepers, ensuring proper allocation of tasks and timely delivery. Review team outputs for accuracy, adherence to timelines, and quality of service. Track daily productivity and reporting metrics; ensure SLA adherence across accounts.
Process Management & Reporting

Maintain task tracking systems and daily dashboards; ensure all client deliverables are logged and met on schedule. Review and refine internal processes for better efficiency, including automation, checklist-based reviews, and audit support. Work with senior finance managers to escalate risks, support audits, and share weekly MIS reports.
Cross-Functional Coordination

Collaborate with internal teams such as project managers, client representatives, and technology support to resolve queries and align financial tasks with overall project goals. Ensure clear documentation and follow-ups on client-related financial queries and escalations.
Key Requirements:

Education: B.Com or M.Com / MBA Finance Experience: Minimum 10-12 years in core accounting and bookkeeping, with at least 6-8 years handling US-based clients in a delivery or team management role. Hands-on experience in tools such as QuickBooks, Tally, Xero, Microsoft Excel (Advanced), and ERP platforms. Strong understanding of US accounting standards, timelines, and financial reporting needs. Excellent written and verbal communication skills in English. Prior experience in client coordination and managing delivery teams in a multi-client environment.
Preferred Personal Attributes:

Strong leadership and team motivation skills. High attention to detail and process adherence. Customer-centric mindset and ability to handle pressure and multiple priorities. Integrity, ownership, and proactive issue resolution capability.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?65,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Evening shift Monday to Friday
Application Question(s):

Are you comfortable with the Work timing (3 PM to 12 AM, Monday to Friday)? Are you willing to work from our office location at Kaloor, Cochin? What is your current salary package (in hand after all deductions)? What is your expected salary package (in hand after all deductions)? How soon can you join if selected? You can provide the Notice Period with your current employer. Total years of experience in accounts? List the responsibilities that you are handling currently. Do you have experience in handling US based clients?
Work Location: In person