Job Description

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.



RESPONSIBILITIES

• Act as the main point of contact from CPS Team to internal client services to lead and drive the operational design and delivery of our client offering.
• Responsible for overall CPS Operations department quality performance monitoring, reporting and analysis by driving an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction. Team management - Leads a team of Workflow Specialists.
• Maintain/Create database for set of clients and categories, perform weekly validations, or monthly validations based on the schedule
• Produce analytical reports as per the specifications received in the input order, also run ongoing reports with minimum changes in the dimensions
• Support the technology team during developments by running smoke testing for any new features added in the analytical tool
• Produce custom reports by writing and executing a Shell Script, also perform manual calculations in MS Excel and deliver in client preferred layout
• Need to have analytical ability to investigate issues with the panel data which is questioned by client as part of Data Inquiry team
• Always ensures to deliver the results on-time with 100% accuracy
• Need to provide timely status report and updates about projects to all the stakeholders
• Willingness to work in shifts

Team Management

• Plans and controls resource allocation to optimize the "operations service" to clients as well as highlights any resources issue
• Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team
• Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically

Qualifications

QUALIFICATIONS

? A Bachelor's or master's degree in Computer Science or related field/Or Degree in Statistics/Maths and Data analytics

? Strong problem-solving skills

? Strong communication and Coordination skills

Strong communication and stakeholder management skills

Process- driven mindset

Additional Information

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.