Job Description

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Job Details
Team leader - Trade operations

Requisition Number: 48331
Job Location: Chennai, IND
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 05/02/2026
Posting End Date: 07/02/2026
:
Key Responsibilities
Strategy

• Exhibit qualities which demonstrate the group's strategy.
• To treat Customer's with Human touch and understand the importance at every business stage and inculcate this aspect in reporting Staff.
• To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency

Business

• To establish and maintain excellent working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them.
• To be aware of the business targets and ensure compliance.
• To devote special care for the Trade Transaction Owner Clients and ensure service delivery as agreed.
• To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis.

Processes

• To ensure that all transactions are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions.
• To effectively monitor and ensure deals are being released as per the Departmental Operating Instructions manual, customer's instructions and within the timeliness and accuracy standards specified.
• To monitor and ensure transactions are handled with in the allocated approved limits at all times, on a continual basis, and this is reviewed periodically.
• Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager

Document Checking

• In depth knowledge and application of ICC rules.
• Scrutinise documents against letter of credit and ICC rules and identify discrepancies
• Respond to client queries; provide suggestions on rectifications and simplification of documents.
• Proactive identification of risks and concerns, including escalation to all relevant stakeholders.
• Contribute idea/ initiatives to stakeholders as to improve the presentation of documents.
• Acquire CDCS Certification and relevant internal certifications as applicable
• Follow PPG, DOI, country practices and SCB internal policies
• Facilitate identification of risks in the process and mitigate them
• Drive pro-active management of risks and controls through control checks on hot spots.
• Establishing proactive key control indicators that provide early warning signals.
• Retrieve the letter of credit from the DTP, enquire into available balance, past drawings, SHI etc
• Complete E -doc check.
• Effective usage of TD functionality for transaction monitoring

Negotiations

• In Depth understanding and application of ICC Rules
• Understand the workflow and prioritize transactions based on business and client request
• Follow PPG, DOI, country practices and SCB internal policies
• Retrieve the letter of credit from the DTP, enquire into available balance, past drawings, SHI etc
• Effective usage of TD functionality for transaction monitoring
• Strong working knowledge on bills dispatch and Trade payment messages

Guarantee

• In Depth understanding and application of ICC Rules including URDG and ISP
• Understand the workflow and prioritize transactions based on business and client request
• Follow PPG, DOI, country practices and SCB internal policies
• Effective usage of TD functionality for transaction monitoring
• Strong working knowledge on Guarantee text vetting, processing and claim handling.
• Acquire CSDG certification

People & Talent

• To ensure Staff in the team are being utilized to their optimum levels and derive maximum output. To ensure proper planning of Staffing for seamless service delivery.
• To ensure planned leaves and enough back-ups created for seamless business delivery.
• To ensure on-going training for Staff on the DOI, process upgrades and deputing them for product related trainings.
• To ensure the motivation levels of the Staff is kept high always.
• To encourage Staff to participate in C3, CSR activities

Risk Management

• Upholding the Values of the Group and Company at all times.
• Compliance with all applicable Rules/ Regulations and Company and Group Policies.
• To identify risk on a continual basis and derive mitigants on a sustained basis.

Governance

• Comply with Group Sanctions Policy and Procedures.
• Comply with Local Sanctions Policy and Procedures, if any.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• To effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates.

Other Responsibilities

• To encourage Continuous Improvement initiatives for simplifying of the processes, procedures applying LEAN techniques. Convert opportunities and derive/record tangible results.
• To encourage standardization opportunities.
• To actively participate in the C3 initiatives, lead by example to Staff.
• To enthusiastically participate in the Quality initiatives of the organization and achieve expected results at work place

Skills and Experience

• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainably
• Achieve Results
• Manage Conduct
• Manage Risk

Qualifications
Education

• Any Graduate with relevant experience of 10+ years

Certifications

• Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role.
• AML & Sanctions Training, yearly certification.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Information at a Glance
Standard Chartered 2025. All rights reserved.
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