Job Description

Role & responsibilities

Ensure Hub opening & closing is done as per operational standards and requirements.

Supervise the Sorters who receive the shipments.

Planning as per available resources and allocating shipment for bike and van deliveries.

Ensure all team members are trained and are aware of operational standards.

Create the Runsheet/Pickup sheet and assign daily work to WMs.

Prepare Reports; Check and revert on mails.

Prepare and share Day End reports & Collection of cash, accounting and reconciliation with ERP.

Participate in delivering the shipment/pickup as per operational requirement to the customer when required.

Please share your resumes @jananik824@gmail.com.

Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR.

Adhering & supporting the organization into seamless adoption of new policies & process.

Track undelivered shipment in ERP and call customer to identify reasons for non-delivery.

Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan.

Provide support to the Wish Masters en route and take necessary actions.

Ensure unexplained Zero stock variance at the hubs on a daily basis.

Achievement of Key Performance Indicators of TL as per company's goal.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

* Provident Fund