Job Description

: Team Leader - Healthcare Operations/Logistics

Location:

Thane - Watch Your Health

Employment Type:

Full-time | Permanent

Timings:

9:30 AM - 6:30 PM (9 hours)

Work Schedule:

1st & 2nd Saturday - Half Day | Sundays Off

Transport:

Pick-up & Drop facility from Thane Station

Salary:

?30,000 - ?40,000 CTC per month (Negotiable based on experience)

About the Company

Watch Your Health (WYH)

is a leading Health-Tech organization established in 2015, delivering high-end B2B wellness solutions to Insurance Companies, Pharma Companies, Hospitals, and Path Labs. WYH specializes in SaaS-based digital platforms focused on patient engagement, preventive healthcare, and cost optimization through innovative wellness and engagement programs.

Job Summary

We are seeking an experienced

Team Leader - Healthcare Operations

with a strong background in healthcare service delivery and logistics. The ideal candidate will have proven experience in team management, sales or client-facing operations, healthcare logistics coordination, and performance monitoring. Strong communication, analytical, and reporting skills are essential.

Key Responsibilities

Lead, manage, and mentor a team of

10-20 healthcare/logistics professionals

to meet performance and operational targets. Oversee daily team activities, productivity, quality checks, and ensure adherence to SLAs. Provide continuous coaching, feedback, and performance improvement guidance. Manage escalations related to healthcare services, logistics coordination, and product or system issues. Ensure team members have thorough product knowledge and updated process understanding. Collaborate with internal management teams to support client requirements and business goals. Conduct training for new hires on processes, healthcare protocols, and product knowledge. Prepare and present

daily/weekly/monthly MIS reports

using advanced Excel. Maintain high standards of communication, professionalism, and customer satisfaction. Identify opportunities for process improvement to drive operational efficiency. Fulfil

monthly recruitment target

to support team and business continuity.

Qualifications & Experience

Graduate or Postgraduate (Healthcare, Management, or related fields preferred).

3-5 years of overall experience

, including

2-3 years in a Team Leader / Supervisory role

. Mandatory experience in the

Healthcare, Health-Tech, and Healthcare Logistics

domain. Proven capability to manage teams of

minimum 5-6 members

.

Required Skills

Strong leadership and people management abilities. Excellent communication skills (verbal & written). Advanced MS Excel skills (VLOOKUP, Pivot Tables, MIS reporting). Strong understanding of healthcare operations, logistics coordination, and service delivery frameworks. Excellent analytical, organizational, and problem-solving skills. Proficiency with MS Office tools.

Benefits

Health Insurance Provident Fund Pick-up & Drop from Thane Station

Work Location

Road no 22, Waghle Estate, Lodha Supremus ,Thane, Maharashtra.

Application Questions

Are you ready for a salary between

30k - 40k CTC

? Experience in

Healthcare Logistics

(Minimum 1 year). Experience as a

Team Leader

(Minimum 3 years).

Interested candidates Kindly Whatsapp resume on 9321505177 or email at kazi.sadaf@watchyourhealth.com

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Are you ready for a salary between 30,000- 40,000 CTC?
Experience:

Healthcare logistics: 1 year (Required) Team leader sales: 3 years (Required)
Work Location: In person