Team Leader Telesales Banking (2 3 Yrs) Kolkata (bfsi Sales)

Year    Kolkata, West Bengal, India

Job Description

We are looking for a Tele Sales Team Lead with more than 2 years of proven experience in leading a telesales team. The candidate should be strong in team handling, performance monitoring, and client convincing skills.Key Responsibilities:- Lead and manage the telesales team to achieve monthly and quarterly targets.- Monitor individual and team performance on a daily basis.- Train, motivate, and guide team members to improve call quality and conversions.- Handle client escalations and close major leads personally when required.- Maintain reports, analyze data, and share performance updates with management.- Ensure adherence to sales scripts, call quality, and company policies.- Build a positive, high-performance work environment within the team.Requirements:- Minimum 2+ years of experience as a Tele Sales Team Lead (mandatory).- Strong communication and convincing skills.- Proven ability to manage and motivate a team effectively.- Good knowledge of Excel or CRM tools for performance tracking.- Goal-oriented, confident, and capable of handling pressure. (ref:updazz.com)

Skills Required

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Job Detail

  • Job Id
    JD4460753
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year