Job Description

Job Summary:

We are seeking a proactive and results-driven

Team Leader

to manage and motivate a team to achieve performance targets and deliver high-quality outcomes. The ideal candidate will demonstrate strong leadership, communication, and problem-solving skills, ensuring efficient day-to-day operations and a positive team environment.

Key Responsibilities:

Supervise and guide team members to achieve daily, weekly, and monthly performance targets. Conduct regular team meetings and one-on-one check-ins to provide feedback and coaching. Monitor team performance metrics and implement improvement plans where necessary. Resolve conflicts and handle escalations promptly and professionally. Ensure team compliance with company policies, processes, and quality standards. Collaborate with other departments to streamline operations and enhance productivity. Prepare and submit performance reports to management. Support onboarding and training of new team members. Foster a positive and inclusive team culture.

Requirements:

Proven experience as a team leader, supervisor, or similar leadership role. Strong interpersonal and communication skills. Ability to lead, coach, and motivate a team effectively. Problem-solving mindset and the ability to make decisions under pressure. Proficiency in [mention any specific software/tools, e.g., MS Office, CRM platforms]. Time management and organizational skills. High school diploma or equivalent (Bachelor's degree preferred, depending on the role).
Job Types: Full-time, Permanent

Pay: From ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Experience:

total work: 1 year (Preferred)
Work Location: In person