Cutie Pie Cake Shop is seeking a dynamic and responsible
Team Leader
to join our retail team. The ideal candidate should have previous experience in retail sales and the ability to lead a small team effectively.
Key Responsibilities:
Supervise daily operations of the store to ensure smooth functioning
Lead and motivate the sales team to achieve daily and monthly sales targets
Ensure excellent customer service and handle customer queries/complaints professionally
Manage stock levels and ensure the display is always attractive and well-maintained
Coordinate with production and delivery teams for order accuracy and timely execution
Prepare daily sales reports and assist with billing and POS operations
Maintain cleanliness and hygiene standards at the store
Follow store policies and ensure compliance with safety regulations
Requirements:
Minimum 1 year of experience in a recognized retail sales brand
Strong leadership and communication skills
Customer-oriented mindset with a focus on quality service
Willing to work flexible shifts, including weekends and holidays
Basic knowledge of using POS and handling billing systems
If you're passionate about retail and enjoy working in a fast-paced, customer-centric environment, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?16,500.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
Weekend availability
Supplemental Pay: