Job Description

Job Title:

Team Leader - RCM (Accounts Receivable)

Location:

Ahmedabad

Department:

Revenue Cycle Management (RCM)

Reports To:

Operations Manager / Department Head

About the Role:

We are seeking a proactive and results-driven

Team Leader - RCM (Accounts Receivable)

to lead and mentor a team of AR specialists. The ideal candidate will be responsible for ensuring the efficient and accurate management of accounts receivable processes, improving collections, optimizing cash flow, and maintaining high levels of team performance and client satisfaction.

Key Responsibilities:

Lead, supervise, and motivate a team of AR associates to achieve operational targets and deadlines. Oversee end-to-end accounts receivable processes including billing, follow-ups, claim denials, and dispute resolutions. Ensure compliance with company policies, client requirements, and industry standards. Monitor team performance, track key metrics, and implement improvements for efficiency and accuracy. Provide training and guidance to team members to enhance their skills and knowledge. Collaborate with cross-functional teams including billing, compliance, and operations to resolve escalations and ensure seamless workflow. Assist in reporting, audits, and analysis related to accounts receivable performance. Handle client communication and maintain professional relationships to ensure high customer satisfaction. Identify process gaps and recommend solutions to enhance productivity and accuracy.

Qualifications & Experience:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 3+ years of experience in Accounts Receivable or Revenue Cycle Management, with at least 1-2 years in a supervisory or team lead role. Strong knowledge of AR processes, insurance claim handling, and dispute management. Excellent analytical, problem-solving, and decision-making skills. Good communication and interpersonal skills. Ability to work in a fast-paced environment and handle pressure. Proficiency in MS Excel, reporting tools, and billing software. Experience in healthcare or medical billing is a plus.

Key Skills:

Leadership and team management Process optimization Client relationship management Analytical and critical thinking Time management and multitasking Communication and negotiation skills

What We Offer:

A supportive and collaborative work environment Opportunities for learning and growth Competitive salary and benefits Exposure to healthcare billing and revenue cycle operations
Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Leave encashment Paid time off Provident Fund
Work Location: In person