Job Description

About H.E. Services:
At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.
Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.
Roles & Responsibilities:

• Coordinate the testing for software releases: make sure that the planned items can be tested in the time frame allotted. Coordinate with development if an adjustment to the schedule or task list is needed.
• Make sure all test cases are created, tests assigned, and regression identified
• Manage team capacity. Communicate and recommend solutions to roadblocks.
• Perform manual and regression testing as needed to complete the testing cycle. This should account for about 50% of the project leaders time.
• Resolve any issues in the process as they arise. Work with leaders to decide how to handle specific defects (leave, fix, or hold back from build).
• Foster candid communication between analysts and all other members of the product or project team.
• Promote the build Supervise and develop QA team: conduct regular 1:1 meeting with each member of the staff. Review their IDPs; help them to achieve their goals. Perform performance reviews.
• Get feedback from other teams about each persons strengths and areas to develop. Create and maintain meaningful quality metrics: based on the product or project, determine how QA will be measured, how performance excellence will be achieved and recommend changes to improve quality across the life cycle.
• Evaluate the best use of resources to promote productivity in making product changes.

Must Have Skills:

• 4 years in IT development / QA environment, some supervisory experience preferred
• Knowledge of product(s) supported level 4
• Oracle P/L SQL software experience level 2

Relevant Work Experience & Planning:

• Has breadth and depth of technical expertise in own area of responsibility; understand how the team fits into the overall organization, acquire knowledge of other related areas of the department.
• Strong planning and capacity management skills
• Ability to supervise, motivate, coach / counsel and objectively evaluate employees and their performance
• Ability to organize and prioritize tasks and make appropriate decisions
• Adapts area / departmental plans and priorities to address business and operational challenges

Education:

• B.Tech & Master's in science (Computer Science) degree preferred.

Communicating & Influencing Skills:

• Must be able to work across Development with BAs, PLs, developers to determine critical information, proper audience for review, reaching consensus for conflicts.
• Open and fair communication with testers and analysts. Builds trust.
• Meet with App Dev for process suggestions, assignments and follow up.
• Strong verbal communication skills
• Ability to explain complex concepts to non-specialists
• Analytical skills