Job Description

We are looking for an experienced and dynamic

Telesales Team Leader

to lead and manage a team of telesales callers. The ideal candidate will have a proven track record in telesales, leadership skills, and a passion for driving results. As the Telesales Team Leader, you will be responsible for overseeing daily operations, achieving team targets, coaching team members, and ensuring high levels of customer satisfaction.

Key Responsibilities

:

Team Leadership & Management

: Supervise, lead, and motivate a team of telesales callers to consistently meet or exceed sales targets. Set clear goals, KPIs, and expectations for team members. Provide regular performance feedback, conduct one-on-one coaching sessions, and identify opportunities for development. Ensure that the team adheres to sales scripts, policies, and best practices.

Sales Target Management

: Develop and implement strategies to drive sales and achieve revenue goals. Monitor daily, weekly, and monthly performance to ensure the team is on track to meet targets.

Training & Development

: Onboard new telesales callers, providing them with the necessary training and resources. Conduct regular training sessions to improve product knowledge, communication skills, and sales techniques.

Reporting & Administration

: Track and report on team performance, sales metrics, and customer feedback. Maintain detailed records of sales activity and pipeline progress. Provide regular updates to senior management regarding team performance and sales results. Ensure team members are delivering high-quality customer interactions, resolving inquiries, and addressing concerns promptly. Monitor customer feedback to identify potential areas for improvement.
Interested candidates can contact at 6280822532 for more information

Job Type: Full-time

Pay: ?150,000.00 - ?280,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Required)
Experience:

Team management: 1 year (Required)
Work Location: In person