Job Description

Hiring for a Leading Bank
Role: Team Leader - Outbound & Inbound Sales
Location: Secunderabad (Hyderabad)
Experience: 2 - 5 Years as Team Leader (Overall 5 - 6 Years Relevant Exp.)
Maximum CTC: Up to 8 LPA
- Team Leader

• Manage a team of 14-15 Customer Care Associates (Outbound Sales, Insurance, Deposits & CASA Sales)
• Ensure adherence to compliance guidelines across all processes
• Drive employee productivity and maintain operational efficiency
• Analyze performance gaps and implement improvement action plans
• Monitor and push sales performance across all assigned KPIs
• Deliver exceptional service quality (ESQ) on every customer interaction
• Strong communication skills in English & Hindi, along with one regional language (Kannada / Tamil / Odia / Malayalam preferred)
• Prior experience in a Team Leader role in both Outbound and Inbound Sales process

Apply Now: resume@staffiaa.com
Contact: 6363090569
Regards,
Akshatha J
HR Team
Staffiaa Services
About Company
Welcome to Staffiaa - where your BFSI career aspirations meet limitless opportunities!!!
Led by dynamic women entrepreneurs, we're more than just a recruitment platform - we're your dedicated partner in unlocking your full potential.
With our innovative referral hiring model and AI-driven processes, we connect you with exclusive job opportunities tailored to your skills and aspirations.
Join us in revolutionizing the BFSI industry and take the first step towards a fulfilling career today!

Skills Required