Job Description

About the Client

Our client is a prominent

hospitality and institutional catering services provider

, serving hospitals and large organizations across multiple operational units. They have engaged our firm to manage and oversee comprehensive field verification activities to ensure operational discipline, compliance, and service quality.

As a

Team Leader - Field Verification Operations

, you will supervise field teams, conduct operational checks, validate reporting quality, and ensure structured, high-standard execution of verification activities.

Position Overview

This role involves leading a team of field verifiers, overseeing daily verification processes, ensuring accuracy of documentation, and coordinating operational checks across units. The ideal candidate is a mature professional with

3-5 years of experience

in operations, audit, compliance, hospitality oversight, or similar fieldwork environments.

Essential Requirements

Must have a

working laptop with reliable internet connectivity

Willingness to be physically present at client locations to conduct audits, verification, and field assessments

3-5 years of relevant experience

in operations, audit, verification, hospitality supervision, or compliance Ability to

lead and manage a minimum team of 5 staff

Key Responsibilities

Lead, guide, and supervise

field verification staff

assigned across multiple operational units Conduct

independent field checks

and oversee day-to-day verification processes Review and

validate reports

submitted by field verifiers ensuring completeness and accuracy Ensure all verification activities adhere to client-defined standards and compliance protocols Prepare structured

independent verification reports

with supporting documents, evidence, and field-level observations Compile supervision summaries and ensure timely submission of daily/weekly reports Prepare

PowerPoint presentations

and documentation for management review Coordinate workflow, resolve field-level challenges, and ensure performance consistency among team members Undertake

5-7 days of outstation travel per month

, depending on client requirements Maintain high standards of integrity, professionalism, and reporting discipline

Desired Candidate Profile

Excellent communication skills in

Tamil and English

Proven capability to lead and manage teams (minimum 5 members) Strong analytical, observational, and reporting skills Proficiency in

MS Excel, MS PowerPoint, email communication, and IT tools

Ability to understand operations, identify gaps, and apply audit/verification checks Willingness to undertake field visits and travel as required Must possess a laptop with stable internet connectivity

Education & Experience

Bachelor's degree (Required)

3-5 years of relevant experience

(team management exposure essential)

Work Location

Chennai, Tamil Nadu

Candidate must be able to

reliably commute

or relocate prior to joining.

Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

Chennai G.P.O, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you possess working laptop with internet access? What is your expected salary? When is the earliest you can join for the job? Rate your English communication skills: Excellent / Good / Not so good
Education:

Bachelor's (Required)
Experience:

total work: 3 years (Preferred)
Language:

Tamil (Required)
Work Location: In person