Job Description

An Operations Team Leader job description includes supervising a team, monitoring performance, managing daily tasks, and ensuring operational goals are met. Key responsibilities involve developing and implementing policies, resolving issues, coordinating with other departments, and fostering a positive work environment. This role requires a strong focus on performance, process improvement, and team development to ensure efficiency and high-quality output. Key responsibilities Team management: Supervise, train, and mentor team members to achieve departmental goals. Performance monitoring: Track team performance against key metrics (KPIs) and provide regular feedback, coaching, and performance reviews. Operational oversight: Manage daily operations, including task delegation, resource allocation, and shift schedules. Problem-solving: Handle operational issues, customer escalations, and internal conflicts in a timely and effective manner. Process improvement: Identify areas for improvement in workflows and implement solutions to increase efficiency and quality. Coordination: Collaborate with other departments to ensure seamless workflow and communication. Compliance: Ensure all team activities comply with company policies and external regulations. Reporting: Prepare and analyze performance reports for senior management. Required skills and qualifications Strong leadership, communication, and problem-solving skills. Experience in operations, with knowledge of the specific industry and processes Ability to analyze data and use performance metrics to drive results. Proficiency in managing resources and scheduling. Experience with coaching, training, and motivating team members. Tamil candidates only
Job Types: Full-time, Fresher

Pay: ₹13,365.09 - ₹40,623.53 per month

Benefits:

Food provided
Work Location: In person