Job Description

Job Title: Team Leader - Healthcare Operations & Engagement

Location:

Thane - Watch Your Health

Employment Type:

Full-time | Permanent

Work Timings:

9:30 AM - 6:30 PM

Work Schedule:

1st & 2nd Saturday - Half Day | Sunday Off

Transport:

Pick-up & Drop facility from Thane Station

CTC:

?25,000 - ?40,000 per month (Negotiable based on experience)

About Watch Your Health (WYH)

Watch Your Health is a leading Health-Tech company since 2015, delivering advanced B2B SaaS-based wellness and engagement solutions across Insurance, Pharma, Hospitals, and Diagnostic Labs. Our platforms focus on patient engagement, digital wellness, risk assessment, and operational efficiency through innovative healthcare technology.

Job Summary

We are seeking a dynamic

Team Leader

with strong experience in the

healthcare industry

,

team management

, and

operational coordination

, along with exposure to

logistics

,

product sales support

, and

advanced Excel reporting

. The ideal candidate will manage cross-functional teams, ensure service excellence, and drive productivity while supporting healthcare engagement and wellness programs.

Key Responsibilities

Lead and manage a team of

10+ healthcare professionals

to meet operational and performance targets Handle

day-to-day operations, logistics coordination

, workforce allocation, and scheduling Monitor team KPIs, productivity, quality scores, and SLA adherence Provide regular

coaching, mentoring, and performance feedback

to team members Manage escalations related to healthcare services, client expectations, and operational challenges Support

product sales initiatives

, client onboarding, and engagement programs Prepare and analyze

MIS reports using Advanced Excel

(pivot tables, VLOOKUP/XLOOKUP, dashboards) Ensure compliance with company protocols, healthcare standards, and data confidentiality Train new joiners and ensure smooth integration into ongoing projects Coordinate with internal stakeholders (sales, operations, tech, and management) Foster a positive work culture focused on teamwork, accountability, and continuous improvement

Requirements

5-6 years total experience with

2-3 years as Team Leader

Experience in

healthcare / wellness / health-tech industry

Strong

logistics & operations handling

skills

Advanced Excel

knowledge (reports, dashboards) Good

communication & people management

skills
Job Types: Full-time,
Permanent Benefits:

Provident Fund
Work Location: In person

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Provident Fund
Work Location: In person