Job Description

Greetings from Brocus IT Solutions Pvt Ltd

Position: Team Leader ( International BPO experience must)

Shifts : UK

Location : Sanpada,Navi Mumbai

Key Responsibilities:

Lead, coach, and manage a team of 15-20 sales agents.

Drive high conversion rates on both inbound and outbound calls.

Develop and implement effective sales strategies to overcome objections and close deals.

Monitor team performance against KPIs and take corrective actions as needed.

Analyze sales data and trends to continuously improve performance.

Prepare and maintain daily/monthly reports and ensure SLA compliance.

Collaborate with operations and QA teams to align on performance goals.

Required Skills & Qualifications:

Minimum 1 year of experience as a Team Leader in an International BPO (SalesProcess).

Proven track record in sales, objection handling, and closing techniques.

Exceptional communication and interpersonal skills.

Proficient in CRM tools and sales reporting.

Strong analytical, detail-oriented, and logical thinking abilities.

Capable of coaching and motivating a high-performance sales team in a high-pressure environment.

Perks & Benefits:

Attractive performance-based incentives Attendance bonus Benefits of insurance Fixed night shifts - No rotational or graveyard shifts 5-day work week A dynamic and growth-oriented work culture
CALL HR : 9967718747

Interview Timings : 6.30pm till 9.00pm (Monday to Friday )

CTC :.6.5 LPA (Approx)

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Health insurance Life insurance
Experience:

total work: 1 year (Preferred)
Work Location: In person