Job Description

Job Title: Team Leader - Hub Operations (Female)

Grade:

G6

Location:

Hyderabad

Function:

Supply Chain Management - Last Mile Logistics

Interested candidates (female professionals)

can apply or share their profiles to

saripillideepk.vc@flipkart.com

About the Role:

As a

Team Leader - Hub Operations

, you will be responsible for overseeing day-to-day operations at the last-mile delivery hub. The role involves ensuring seamless first-mile to last-mile coordination, managing delivery associates, maintaining productivity standards, and driving performance excellence within the hub.

This position is part of Flipkart's

Diversity Hiring initiative

, encouraging

women professionals

to take up leadership roles in operations.

Key Responsibilities:

Supervise and manage daily

hub operations

including inbound, outbound, and delivery processes. Ensure

timely dispatch and delivery

of shipments while maintaining service quality. Lead and mentor a team of

delivery associates and support staff

to achieve daily productivity targets. Monitor

operational KPIs

like delivery TAT, exception handling, NDR management, and cost optimization. Collaborate with regional and central teams to ensure

adherence to safety, compliance, and SOPs

. Drive

employee engagement

and maintain a positive work culture at the hub. Handle

shift planning, manpower deployment, and attendance tracking.

Ensure proper utilization of

space, resources, and last-mile vehicles.

Required Skills & Competencies:

Strong understanding of

supply chain operations

and

last-mile logistics.

Ability to manage a

large workforce

and handle fast-paced environments. Excellent

communication, problem-solving, and stakeholder management

skills. Proficient in

MS Excel, dashboards, and reporting tools.

Hands-on experience in

E-commerce, FMCG, or Logistics

operations preferred.

Qualification & Experience:

Graduate / Postgraduate (Any discipline)
2-5 years of experience in

Last Mile / Hub / Supply Chain Operations

Why Join Us?

Opportunity to lead within one of India's largest e-commerce supply chain networks. Be part of a

diversity-focused initiative

promoting inclusion and empowerment in operations. Work in a dynamic, growth-oriented environment with strong learning opportunities.
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Life insurance Paid time off Provident Fund
Work Location: In person