Job Description

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Summary
As part of the Fees Division, the Team Lead role is responsible for the oversight and management of the day-to-day Accounts Receivable responsibilities for a Fee Billing Team, while managing their own workload and projects. The Team Lead is also responsible for managing resources; reviewing product for completeness and accuracy; engaging with the team regularly to ensure daily work issues are resolved timely and appropriately and help in resolving these issues. The Team Lead will provide guidance, coaching and mentoring to current staff ensuring they are engaged, as well as providing a robust training and development program for new personnel. This role is responsible for conducting performance management and career development processes, staffing and disciplinary actions.
Major Duties:
1. Responsible for the oversight and management of the day-to-day Accounts Receivable responsibilities for a Fee Billing Team, while managing their own workload and projects
2. Provide oversight of the training and cross-training of team members on all Accounts Receivable activities to ensure depth and to build a well-rounded team
3. Acts as the first point of escalation for risk and control related matters for the team
4. Able to serve as a key subject matter expert and mentor to staff
5. Ensures the most effective processes are in place, and direct reports are operating within the established procedures and SOX controls, with a focus on completeness and accuracy
6. Maintains an effective relationship with the necessary groups and other operational areas to ensure process improvement goals are clearly communicated
7. Develop periodic goals, organize the workload, set short-term priorities, monitor all activities, and ensure timely and accurate completion of the work as agreed in the Service Descriptions
8. Differentiate between important and urgent decisions, assess complex and contradictory information and identify the core issues quickly and act on them
9. Work with internal and external auditors to provide documentation for various audits.
10. Provide oversight for the documentation of procedures and identification of potential control gaps and inefficiencies for your team
11. Provides input and support to senior management's objectives and goals
12. Conduct performance management and career development processes, provide input for staffing and disciplinary actions
13. Work in collaboration with our business partners to ensure accurate and timely deliverables and solving billing related issues
14. Participate in projects and initiatives focused on process improvements and efficiency
15. Communicate and escalate issues to Fee Management/Leadership Team as required
16. Carries out complex activities with significant financial, client, and/or internal business impact
17. Maintain policies and procedures and utilize best practices
Knowledge:

• Detailed-oriented, team player with an analytical mind, and good problem-solving capabilities

• Excellent oral and written communication skills, ability to provide timely feed-back to management

• Good time management, ability to multi-task and prioritize work

• Self-motivated, self-starter with an ability to lead the team in a fast-paced, dynamic and demanding environment with a flexible approach towards changing work methods, deadlines and variable workloads

• Strong planning, organizational and problem-solving skills with attention to detail

• Ability to work under pressure and to deliver to tight deadlines

• Strong mathematical skills, proficient with Excel

Experience:
Bachelor's degree
6+ years of related experience in Accounts Receivable, Accounts Payable or Payroll.
Minimum 1 year experience in People/ Supervisory Management preferred.
Internal Candidates Criteria:
24 months as Technical Coordinator/Associate Consultant
12 months as Team Leader/Consultant
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office, space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees.

Skills Required