Job Description

What You'll Do:
The Team Leader is responsible for the overall productivity of the team. You will include task delegation, performance monitoring, ensuring compliance with Service Level Agreements (SLAs), and supporting team development and continuous improvement. What Your Responsibilities Will Be:

• Team Management: Manage daily operations, ensuring that team members are focused, productive, and meeting important performance targets.
• Service level agreements and Quality Control: Ensure that Service Level Agreements (SLAs) are consistently met and that classification work is accurate
• Task Delegation: Assign classifiers to different Lines of Business (LOB), ensuring proper workload distribution and aligning resources to meet project needs.
• Performance Monitoring: Conduct regular one-on-one meetings with team members to assess performance, provide feedback, and set future goals.
• Cross-Audits: Perform cross-audits on team members' classifications to ensure accuracy and compliance with regulatory standards.
• Mentorship: Provide leadership and mentorship to junior team members, helping them develop their classification skills and improve productivity.
• Process Improvement: Identify opportunities for process improvements within the team and work with senior leadership to implement changes.
• Client Relations: Work with clients to ensure that classification processes meet their expectations, address any concerns, and align with business needs.
• Collaboration: Collaborate with internal teams (e.g., Logistics, Compliance, Sales) to ensure proper classification, delivery of projects, and agreement on our goals.

What You'll Need to be Successful:

• You should have minimum 6 year of experience in HS classification.
• People from E-Commerce and Customs background would be given preference.
• You should be graduate out of recognized university (Minimum Education requirement), MBA/BBA will be preferred
• You should be comfortable with Computer, MS-Office and Internet Surfing from research perspective.
• You should have Sound Understanding Online Shopping Portals.

Work Environment & Location:
xc2xb7 Location: Noida On-site.
xc2xb7 Shift timings: Rotational
xc2xb7 Travel requirements: No How We'll Take Care of You:
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara:
Wexe2x80x99re Avalara. Wexe2x80x99re defining the relationship between tax and tech.
Wexe2x80x99ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and wexe2x80x99re not slowing down until wexe2x80x99ve achieved our mission - to be part of every transaction in the world.
Wexe2x80x99re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture wexe2x80x99ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
Wexe2x80x99ve been different from day one. Join us, and your career will be too.
Wexe2x80x99re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company xe2x80x94 we donxe2x80x99t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. '