Job Description

Role/:

Act like a relationship manager for the assigned base & ensure all policy related servicing aspects are taken care. It's a field Job & required to do customer visits for renewal collection & servicing.. Achievement of Persistency/Collections target month of month Co-ordinate for Customers meet in branches/Centres for special campaigns/collections. Joint calls with Branch/Sales/Persistency team for service recovery & collections Daily follow-up with Sales hierarchy for expected collections for the day & result there on Ensure timely collection & submission of mandatory requisite for policy reinstatements. Ensure timely & accurate reporting of visits and collection numbers in tracker/application. Ensure contact ability of customers through updating/addition of new contact details of the customer through direct visits at the customer's residence/offices. Build relationship with Key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow up with critical/complex customer to identify the reason for non-payment. Collect renewal through digital methods/online mode and for offline payment ensure cheque payment get deposited within the defined SLA. Push for auto mode payment options as preferred choice for future payments. Ensure he/she part in all trainings and audits as specified by clients. Ensure compliance to all audit/regulatory bodies as well as policies and procedures of the company.
Job Type: Full-time

Pay: ?350,000.00 - ?450,000.00 per year

Benefits:

Provident Fund
Schedule:

Day shift
Application Question(s):

current salary and notice period ?
Experience:

team handling experience in collections: 1 year (Required)
Work Location: In person