Job Description

The Role Responsibilities Processes * To support the drafting of Outsourcing checklist documents for Country Owner&rsquos review * Drafting of Outsourcing checklist documents: * Drafting of various required documents and obt

The Role Responsibilities Processes To support the drafting of Outsourcing checklist documents for Country Owner&rsquos review Drafting of Outsourcing checklist documents: Drafting of various required documents and obtain the necessary approvals to facilitate the checklist process. Periodic Risk Review To monitor the Periodic Risk Review&rsquos due dates Drafting of checklist documents for renewal Documentation of Cost Review Tracking and monitoring of cost implementation/ review for the department Key Responsibilities Quality Service - To ensure the highest levels of Customer Service and proactively seek improvements to meet customers' needs and requirements and where opportunities arise to exceed them. Risk Management - support and adhere to established process and controls to ensure that the unit achieves a minimum audit rating of 2 or better. Ensure all reconciliation are investigated timely, controls are effectively exercised over all operational procedures to prevent frauds and avoid losses to the Bank. Reporting - Ensure timeliness, Responsiveness, Accuracy and be pro-active in handling transaction processing. Compliance - Manage and ensure compliance to all established procedures, regulations and the Group Custody Policy Guide. Keep the Senior Manager, Head of Securities Services, Head of Cash Management & Securities Services, C&IB, Head, Service Delivery, C&IB advised of financial and any extraordinary developments. Security Management - To co-ordinate and communicate all matters relating to the developments and management of security. This covers both preventive and investigative security and includes business continuity planning and emergency management, protection of staff, assets and property , investigation of fraud, losses or other irregularities, measures to prevent drug money laundering and computer and communications security. Productivity - Initiate review and implementation of cost effective and practical procedures via systematic analysis, automation in order to increase the level of efficiency and productivity leading to higher profitability. Team Work &ndashAssist team mates and Senior Manager in implementation of products, services and business strategies. Risk Management Prompt decision making to protect customer&rsquos interest and avoid losses to the bank in this time sensitive work requires keen judgment and good command of international and local practices. Anticipate and recommend suitable action to client&rsquos needs to maintain high client satisfaction level employing varying methods for different clients. Must be able to multi-task, capable of setting priorities and work under pressure Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime ComplianceThe Right Environment.] . Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Efficient functioning of the Unit. Effectively reducing the error rate & Adherence to the service standards. Adhering to risk and regulations. Changed requirements of the GBS Effective Cost Control of the Team + Unit as a whole and aim for reduction on an ongoing basis. Readiness for Audits - External/Internal About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website