communication skills- B2 High/C1 Level - Both English & French
Minimum of 1 years experience within a contact Centre environment as a Team Manager
Experience within customer services(Voice process)
Excellent leadership and communication skills
Should be comfortable with rotational shifts & Week Offs
Strong coaching and people-development skills through call listening, quality feedback, etc.
Ability to deal with demanding customers and escalations
Energetic and motivating individual
Creative thinking
Education
\xef\x82\xb7 Graduate
French Team Leader US -Gurgaon
Education : HSCExperience : Minimum 1 year of experience as a TLProcess : International (International Process only should apply)Background : BPO ExperienceShift Window : 24 x 7Weekoffs : Any 2 days in a weekExperience Target : Experience in handling team; have managed clients; hands on excel and people management skillsSkills : French Language is must & Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkageNotice Period : Minimum 30 days or immediate
Team management experience
communication skills- B2 High/C1 Level - Both English & French
Minimum of 1 years experience within a contact Centre environment as a Team Manager
Experience within customer services(Voice process)
Excellent leadership and communication skills
Should be comfortable with rotational shifts & Week Offs
Strong coaching and people-development skills through call listening, quality feedback, etc.
Ability to deal with demanding customers and escalations
Energetic and motivating individual
Creative thinking
Education
\xef\x82\xb7 Graduate
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MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
Job Id
JD3357092
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Gurgaon, Haryana, India
Education
Not mentioned
Experience
Year
Apply For This Job
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MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.