Team Leader

Year    Ahmedabad, Gujarat, India

Job Description

Candidate should have Inbound customer service, ecommerce process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 Year.Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.Should have managed Team and worked towards bottom quartile.Excellent communication skill.Job Type: Full-timeSalary: ?11,598.21 - ?17,000.00 per monthBenefits:

  • Health insurance
Schedule:
  • Day shift
Supplemental pay types:
  • Quarterly bonus
Ability to commute/relocate:
  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • total work: 1 year (Required)
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+91 9773148296

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Job Detail

  • Job Id
    JD2885555
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ahmedabad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year