Job Description

Summary Join our dynamic Studio Operations team as a Web Operations Team Lead. You will drive the execution of digital projects, lead a team of web specialists, and ensure the delivery of high-quality web solutions. This role requires a blend of hands-on technical expertise, design system understanding, and proven people management skills.

Key Responsibilities:

• Lead, mentor, and develop a team of web operations professionals, fostering a collaborative and high-performance environment

• Set clear goals, monitor progress, and provide regular feedback to team members.

• Oversee content authoring, editing, and organization within CMS platforms (especially Drupal).

• Guide the team in translating Figma designs into CMS templates, ensuring consistency in color palettes, fonts, cookie consent, GTM, SEO, and schema implementation.

• Understanding of forms integrations, CRM connections with websites

• Maintain high standards in HTML, CSS, JS, and frontend frameworks.

• Ensure deliverables are accurate, complete, and of a high standard of quality.

• Highlight potential platform restrictions with the Production team to avoid inconsistencies.

• Make suggestions to enhance the design system and frontend design/content authoring processes.

• Collaborate across teams (design, dev, marketing) to ensure alignment and scalability of CMS outputs.

• Apply an eye for design system consistency across different types of content and devices. UI/UX understanding is a plus

• Support documentation and sharing of best practices in CMS and email/banner production.

Essential Requirements:

• Approximately 3-4 years' experience in CMS experience, preferably Drupal, and acting as a subject matter expert

• Proficiency in HTML, CSS and JS (Interactive Content)

• Experience working with Adobe Suite, Figma and CMS platforms

• Knowledge of website structure and its components, including SEO, SERM, SEO schema, website design, SFMC integration, and embedded content.

• Experience producing assets for email marketing and HTML5 banners (e.g., using Google Web Designer) is a plus.

• Familiarity with accessibility standards (WCAG) and responsive layout principles is desirable.

• Bachelor's degree in wed design, computer science, marketing, or related fields.

• Deep training in HTML, CSS and JS, or frontend frameworks

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Skills Desired Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model

Skills Required