Job Description

Need employees with 2-4 years of exerience.

Responsibilities:

Lead, supervise, and mentor a team of telecallers to achieve enrollment and sales targets.

Monitor daily calls, track productivity, and ensure adherence to scripts and communication guidelines.

Train telecallers on product knowledge (courses offered), sales techniques, and customer service skills.

Develop strategies to improve lead conversion rates and overall team performance.

Maintain reports on team activities, call quality, and sales performance for management review.

Handle escalated customer queries and provide quick resolutions.

Motivate the team through regular feedback, recognition, and performance improvement plans.

Collaborate with marketing and operations teams to align telecalling efforts with campaigns and business goals.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Experience:

Team Lead: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person