Job Description

Company Profile
LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade.
Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.
Role Profile
We are looking for a highly skilled Team Lead, Site Reliability Engineering within our Corporate Technology (CT) division. This key role leads our External Digital team responsible for the administration and management of various mission-critical applications. As a Team Lead, you will guide a team of engineers in ensuring the high availability, performance, and security of our application infrastructure. The ideal candidate will bring strong technical expertise, excellent leadership skills, and a passion for reliability engineering.
Key Responsibilities

• Ensure the high availability, reliability, and performance of AEM infrastructure.
• Collaborate with development and infrastructure teams to design, implement, and maintain scalable, secure environments.
• Monitor, troubleshoot, and resolve system performance issues, providing root cause analysis for incidents and outages.
• Automate tasks and optimize processes through scripting and tools like Shell, Python, and PowerShell to improve system efficiency.
• Develop and maintain disaster recovery plans, ensuring regular testing and drills.
• Oversee application deployments, configuration changes, and system maintenance (patches, upgrades).
• Provide technical mentorship and guidance to team members, fostering professional development.
• Maintain documentation for system configurations, processes, and procedures.
• Collaborate with vendors, partners, and Adobe support to resolve platform issues and ensure smooth integrations.
• Participate in incident, change, and problem management processes, ensuring adherence to established protocols.
• Stay up to date with industry trends and technologies, ensuring that LSEG's infrastructure remains competitive and secure.
• Availability for escalation via on-call support members, when necessary, in a 24x7 on-call weekly rotation.

Technical Skills

• 6+ years of experience with Linux server administration, including performance tuning and security best practices.
• 5+ years of experience with AEM administration, including architecture, installation, configuration, and troubleshooting.
• Strong experience in cloud platforms (preferably AWS) for application deployment and management.
• Proficiency with web technologies: Java, Apache, HTTP, caching mechanisms.
• Expertise in scripting and automation: Shell, Python, PowerShell.
• Experience with monitoring tools such as Splunk, Datadog, New Relic, or Prometheus.
• Familiar with DevOps practices, CI/CD pipelines, and tools like Jenkins, GitLab, Nexus.
• Proficient in SQL and administration of databases like Oracle/MSSQL.
• Experience with DNS management, SSL/PKI certificates, and Jira, Confluence, ServiceNow.
• Familiarity with containerization (e.g., Docker), IaC (e.g., Terraform, Ansible, Puppet), and cloud infrastructure.

Preferred Qualifications

• Experience with Salesforce, Kaltura, and Dell Boomi.
• Strong organizational, time management, and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication skills in English, both written and spoken.
• Knowledge of financial markets and industry trends is a plus.
• Relevant AWS, AEM certifications are a benefit.

Education

• BS/MS in Computer Science, Software Engineering, or a related STEM field (preferred).

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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